The Position:
We are a business process outsourcing company that is expanding into new fields. We have a friendly atmosphere and a growing workforce. We are fully remote, with occasional video meetings. We are looking for answering service Agents with great customer service skills, basic computer skills (must pass a computer literacy test), the ability to speak with a smile in their voice, and the ability to work well on a team.

Key Responsibilities:

• Inbound and outbound calls
• Scheduling appointments across multiple time zones
• Conveying information clearly to callers and our customers
• Utilizing CRM software to take down customer information and record a detailed summary of each call
• Must be fluent in English

Desired Qualifications:

• Excellent communication skills, both verbal and written
• Self-motivated with a results-oriented mindset and the ability to work independently
• Proficiency in CRM software, Slack, and Google suite
• Quick learner with high attention to detail and the ability to multi-task
• Ability to be both a team player and individual contributor
• Organized, efficient, reliable, and proactive
• Spanish speaker is a plus

What we can offer:

• Paid training
• Starting part-time position. Full-time will be considered after six months of employment
• Flexibility of work schedule
• Starting pay of $12.00 per hour with room for growth (raises, bonuses, promotions). The decision of pay rate will be made after the interview and qualifications are discussed
• Respectful work environment

Prerequisites for submitting for the Call Center Role:

Call the number 888-837-4697 and State your Name

Leave a Voice mail with the Script:
 "Thank you for calling MC3. How can I help you today?"

The Position
My Customer Connection is seeking a proactive Business Development Representative to drive revenue growth through strategic sales efforts and outstanding customer engagement. The ideal candidate thrives in a dynamic environment, excels in communication, and has a strong passion for sales.

Key Responsibilities

• Conduct outbound sales calls to current and prospective customers to generate new business opportunities and schedule meetings.
• Build and maintain strong relationships with customers by understanding their needs and delivering personalized solutions.
• Collaborate with the sales team to develop and execute strategies to meet and exceed targets.
• Utilize CRM tools to manage leads, track sales activities, and maintain accurate customer data.
• Follow up on leads to close sales opportunities or schedule meetings, consistently achieving monthly performance goals.
• Stay informed on industry trends, market conditions, and competitor activities to identify growth opportunities.

Desired Qualifications

• Proven experience in inside sales or business development roles.
• Strong sales acumen with a history of meeting or exceeding targets.
• Excellent verbal and written communication skills.
• Ability to build rapport with clients and provide exceptional service.
• Self-motivated, results-oriented, and capable of working independently.
• Proficiency in CRM software and the Microsoft Office Suite.
• High school diploma required; a bachelor’s degree in Business Administration or a related field is preferred.
• Quick learner with strong attention to detail and multitasking skills.
• Team-oriented with the ability to also excel independently.
• Organized, efficient, reliable, and proactive.

Why Join My Customer Connection?
As a growing company, My Customer Connection provides opportunities to take on leadership roles and achieve significant professional growth. We value diversity, ethical business practices, innovation, and compassion.

What We Offer

• Competitive compensation: $50,000.00 - $65,000.00 per year
• Paid time off
• Paid training
• Work-from-home opportunities
• Monthly performance bonuses

Work Details

• Job Type: Full-time
• Shift: 8-hour shift
• Experience: At least 2 years in inside sales or business development (required)
• Language: English (required)
• Location: Remote in USA

If you’re driven, enthusiastic about sales, and eager to join a company committed to growth and innovation, we’d love to hear from you. Apply today to be part of the My Customer Connection team!